SMS Messaging, 2FA & Consent Policy

Program Name: Mellott.US Account Security, Two-Factor Authentication (2FA), and Operational Notifications Program, operated by Mellott.US at https://mellott.us.

Mellott.US sends SMS text messages exclusively to users and subscribers who have affirmatively opted in via our public Web Opt-In Form above, by texting an opt-in keyword, or inside their authenticated account settings. Consent to receive SMS messages is never required as a condition of purchasing any property, goods, or services.

• SMS Two-Factor Authentication (2FA) & One-Time Passcodes (OTP): Single-use 6-digit security verification codes sent only when you initiate a sign-in, step-up authentication challenge, or phone number verification on Mellott.US or in the Mellott Cloud iOS, Android, or Browser Extension apps. Codes expire after 5 minutes.
• Account Security & Transactional Alerts: Immediate security notices regarding new device pairings, password or MFA changes, SSL/TLS certificate expirations, failed mail delivery, or critical infrastructure health events.
• Opt-In Service Campaign & Maintenance Notifications: For users who explicitly opt in to operational campaign updates, scheduled maintenance windows, and service release announcements.

You may opt in to receive text messages from Mellott.US through any of the following methods:

• Public Web Opt-In Form (Above): Enter your mobile number in the enrollment form on this page (https://mellott.us/sms), actively check the unchecked consent box, and click Opt In to SMS. Your timestamped consent, consent version, IP address, and user agent are recorded in an append-only compliance audit ledger.
• Keyword Opt-In (Via Text): Text the keyword START (or YES or UNSTOP) to +17753647128 from the mobile number you wish to enroll. You will immediately receive the confirmation message shown below.
• Authenticated Account Settings: Sign in to Mellott.US and navigate to Settings → Security → Two-Factor Authentication or Settings → Notifications to verify your mobile number with a one-time passcode.

Upon opting in, you will receive the following confirmation text message from Mellott.US:

Mellott.US: You are now opted-in to account and service notifications. Msg frequency varies. Msg & data rates may apply. For help, reply HELP. To opt-out, reply STOP. Terms: mellott.us/terms Privacy: mellott.us/privacy

Opt-Out Instructions: You can cancel the SMS service at any time. Simply reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) to any message you receive from Mellott.US. After you send STOP, we will send you one final SMS message confirming that you have been unsubscribed:

Mellott.US: You have been opted-out and will no longer receive messages. Reply START to opt back in, or contact support@mellott.us.

After that confirmation, you will receive no further SMS messages from us unless you explicitly opt back in by texting START or submitting the Web Opt-In Form again.

Help Instructions: If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at support@mellott.us or via our Support Center. Replying HELP returns:

Mellott.US account and service alerts. For support email support@mellott.us. Msg & data rates may apply. Reply STOP to opt-out.

Message Frequency: Message frequency varies based on your account activity, configured alerts, and 2FA sign-in events (typically 1–10 messages per month).

Rates & Charges: Message and data rates may apply for any messages sent to you from us and to us from you, according to your mobile wireless plan. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Carrier Liability Disclaimer: Supported carriers include AT&T, T-Mobile, Verizon Wireless, UScellular, Boost Mobile, Cricket, Metro by T-Mobile, and other major US and regional wireless carriers. Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless service provider.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone numbers and opt-in records collected through Mellott.US are used solely to deliver the user-requested authentication codes and service notifications described on this page via our regulated telecommunications subprocessor (Twilio Inc.) and are governed by our Privacy Policy, Terms of Service, and Acceptable Use & Anti-Spam Policy.

By opting in to Mellott.US SMS messages, you represent that you are at least 18 years of age and are the account holder or have the account holder's authorization for the mobile phone number enrolled. For questions, opt-out assistance, or privacy inquiries, email support@mellott.us or visit Account & Data Deletion.